Types of assistance
The unmanaged system setting is the default for Dedicated and Virtual Servers, meaning that you are provided with administrative access to the server and can operate without limits, provided you comply with the General Terms of Service. With this setting enabled, you can access technical support for the system and hardware, but not for software or specific applications. This option is preferred by companies that have in-house IT personnel with the skills necessary for the management of the purchased solutions.
Assistence levels and SLA solutions
7 days a week – 24 hours a day
termination within next business day
resolution within 4 hours
|Hosting Windows / Linux|
|Dedicated Server & VPS||Optional||Optional|